Saving Millions
Filed in archive Methodology on May 17, 2007
Can you reduce the cost of your desktop support through data security and standardization methods? The answer from at least one company is yes. HSBC was able to reduce the cost of supporting over 300,000 desktop machines by an impressive 20 percent. How? Through centralized software deployment, roaming user desktops and the ability to track software usage to the individual user. Granular monitoring capabilities helped them ensure that the globally distributed server computers supporting their new desktop environment remained up and running smoothly. Using Microsoft Systems Management Server 2003 and Operations Manager 2005, HSBC lowered its support costs by a whopping $50 to $75 million annually. Not a bad savings at all.
To view a video on how HSBC implemented the savings, go to the Ziff Davis website.
Permalink: Saving Millions
Tags: desktop support savings millions HSBC Microsoft 2007 saving+millions
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