onstorage
Giving Good Support
Filed in archive Planning/Strategy by Lori Widmer on December 6, 2007
Giving Good Support
You can become the hero of your customers' support-related worlds. By giving proper support on the first call (which only 65 percent of customers report they are receving on first contact with the company), you can reduce call center costs and increase customer retention and satisfaction. WebEx Communications has a 17-page guide to help you identify key areas of improvement that can have a positive impact on the bottom line. The guide covers the following areas:

- Mapping remote support offerings to customer needs
- Reaching new audiences
- Choosing the right technology platform
- Addressing security and privacy concerns
- Achieving cost efficiencies

To read more, visit the Ziff Davis web site.

Permalink: Giving Good Support
Tags: WebEx  Communications  call  center  improvements  storage  giving+good  good+support 
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/105167
img Addthis img Ask img Blinklist img del.icio.us img Digg img Fark img Facebook img Google img Lycos img Ma.gnolia Add this page to Mister Wong Mr Wong img Netscape img Netvousz img Newsvine img Reddit img StumbleUpon img Slashdot img Tailrank img Technorati img Wink img Yahoo

Vote for Giving Good Support:

  • Currently 9.00/10
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Rating: 9.00 out of 2 vote(s) cast.
 
Subscribe
Share It
Popular posts from our other blogs:
RSSrss
See all blog subscribe options
Google google
What is RSS?
Yahoo! yahoo
Addthis Subscribe using any feed reader!
Bloglines Bloglines
Newsletter

TwitterFollow us on Twitter!