Some good news: IT departments are reporting a consistent 99.9 percent availability of critical business services, yet customers are still complaining about downtime. Here's something to consider: Why not head off that application outage by predicting its happening planning ahead to alleviate downtime? It's true we get stuck in a reactionary mode and often take action only after an event has occurred. Integrien knows it, and has prepared an excellent white paper on the failure of system interdependencies, which are by far your largest area of system failure and downtime.

To read more, visit the Ziff Davis web site.